Shipping and Returns


Shipping & Returns

We want your COA ART order to arrive safely and for the buying process to be clear and straightforward.

Shipping

Many COA ART apparel products are made to order. Please allow approximately 2–5 business days for production before shipment.

After production, most apparel orders are delivered within approximately 5–12 business days, depending on the destination, carrier, and fulfillment location.

Original artwork is carefully packaged and generally ships within 2–5 business days.

International orders may take longer because of customs processing and local carrier delays.

Tracking information will be provided by email when available.

Because some products may be fulfilled from different locations, items from the same order may occasionally arrive in separate packages.

Free Shipping

When free shipping is offered, there is no additional standard shipping charge for eligible destinations.

Available shipping options are shown at checkout.

Returns

Eligible items may be returned within 30 days of delivery.

Returned items must be:

  • unworn and unused
  • unwashed
  • in the same condition in which they were received
  • returned with original tags or packaging when applicable

Please contact us before sending any item back.

Email: coa.art@outlook.com

Customers are responsible for return shipping costs for standard returns.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Include:

  • your order number
  • a short description of the issue
  • clear photos of the item and packaging

We will review the issue and work with you on an appropriate replacement, refund, or other solution.

Custom & Personalized Products

Custom artwork, commissioned artwork, personalized products, and products made specifically to a customer’s individual specifications are generally final sale unless they arrive damaged, defective, incorrect, or materially different from what was agreed upon.

Original Artwork

Eligible original artwork must be returned in the same condition in which it was received and, whenever possible, in its original protective packaging.

Please contact us before returning original artwork so we can provide the correct instructions.

International Orders

International customers may be responsible for customs duties, VAT, import taxes, brokerage fees, or other charges imposed by their country.

International delivery times may also be affected by customs processing.

Need Help?

For shipping, return, or order questions, contact:

COA ART
coa.art@outlook.com

For complete details, please see our Shipping Policy and Refund Policy in the website footer.